We ship all our orders on the same or next business day. Orders with incorrect information or waiting for payment may be delayed.

Personal collection is possible only in Pilsen. When ordering goods on the e-shop, you must choose the option of personal collection and you must pay for the order. As soon as the order is ready, you will be sent an information e-mail.

Unfortunately, we do not have this option yet.

After sending the order, we will send you an e-mail with the shipment number. If you have an account with us, you can check your tracking number according to your latest order.

We would like to return to the hockey community that has given us so much, but we would quit the business if we honored the thousands of requests we receive each year. As already mentioned, we would like to help in any capacity we can, so if you would like to know more information, send us an e-mail to and we will provide you with assistance to the best of our ability.

Sometimes we will have promotional codes. The best way to make sure that you get the latest discount coupons faster is to sign up for newsletters, where we’ll email you information about the discount coupon, promotions, and new products. You can also find more information on our social media pages, such as our Instagram.

Yes, we deliver internationally. All international orders can go through our website as a regular order, where shipping costs will be determined based on the weight and size of the order when paying. For more information, please visit our website.

If you did not find the right size, you have the option to send the product back to us. You have transport to us at your own expense. You may not send the package cash on delivery (the package will not be accepted). You have 14 days to exchange and the product must be in the same condition as it was delivered to you. In case of exchange of goods, a new piece (which you have chosen) will be sent to you. If you do not want an exchange, your money will be refunded.

If you forgot to add something to the order and would like to do so, simply shoot us an e-mail at and we will be happy to adjust it for you!

Unfortunately, we do not do custom tape orders due to the volume required to fulfill a custom tape order.

You bet. We’re in 26 NHL locker room and we’ve grown to serve a wide range of teams in the NHL, AHL, OHL, NCAA, CHL, and professional leagues across the globe. The pros demand Howies, and not just our tape. Our laces, wax, pucks, and other accessories are in locker rooms all over the world. Pros recognize pro quality products.

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